Our Profile
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Welcome to DeliveryOne, a local courier service in Roseau, Dominica. We specialize in providing efficient and reliable delivery solutions tailored to meet the need of each client and customer.
Committed to excellence, DeliveryOne prioritizes customer satisfaction and ensures that your packages are handled with precision and care. Trust us for safe and timely deliveries every time.
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Our routes are easily tailored to meet each business need in an effort to support them in meeting the expectations of each customer.
DeliveryOne is a small business and we are dedicated to helping small businesses with delivery needs towards meet their business dreams.
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Company Story
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Statement of Purpose
DeliveryOne was established to provide convenient pickup and delivery services for both corporate and non-corporate citizens.
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The Vision
The vision of DeliveryOne is to become the leading local courier for both corporate and other logistic customers in the industry.
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The Mission
The mission of DeliveryOne is to make available secure jobs to its employees by providing superior first class delivery services to all customers while creating an island-wide community logistics network that manages the flow of information, goods and services.
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Core Company Values and Beliefs
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1. Love and respect for each individual
We believe that employees and customers have needs that can be satisfied by first learning to love and respect that need and finding creative solutions to meet those needs. Without love and respect, there is no motivation and/or avenue to solve each individual need.
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2. Superior First Class Customer Service
DeliveryOne is dedicated to provided first class service to all of its customers. We want employees and customers to have the best service experience while delivering and receiving goods with convenience and confidence.
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3. Punctuality
DeliveryOne is dedicated to deliver on time every time. We want to be the best at delivering packages on time. We want to be known for being punctual. We want our brand to be mirrored with punctuality.
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4. High Value towards Customers' Goods
Regardless of the items being delivered, we highly value each package and the same due care and prescribed priority should be given to each. We strive to see each package as customers view them; and anticipate each delivery as each customer does.
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5. Open and honest Communication
As a logistics company, clear and ontime communication is most important. Open and honest communication is important between employees and also to customers at all times.